Using a universal Wi-Fi extender – to piggyback on the landlord’s signal – just wasn’t cutting it so I opted for my own account through Cable One. I booked an appointment a week in advance which fell yesterday.
The cable was already installed so all there was to be done (or so it seemed) is connect a modem and login to the account, but no. There was a problem with signal strength given the long run of wire from the main house. First, two new signal splitters were installed but nothing changed. Then the underground cable form the utility pole was inspected and a poorly engineered splice was found. The cable was dug-up and replaced with an entire new piece. Still no improvement.
It was deduced that the problem may lay in the section of cable from the splitter to my place. This is where Murphy raised his ugly melon.
The installer’s plan was to run a separate test cable along the same route bypassing the original. The indoor path took it behind the water heater which was situated in the closet. Unable to see exactly where the cable exited through the floor, removal of the insulated water heater jacket seemed the way to go. NOT! This is when I heard "Something broke!" along with the sound of gushing water. The plastic supply line on the top of the tank snapped and left us in a panicked effort to find the shutoff valve. Given it was an over-the-garage apartment, it had to be below.
Luckily, the garage was unlocked but that fact did not facilitate the easy access we had hoped. Like for many folks, the garage was used more for storage and had not seen the vestiges of anything automotive in quite sometime. I spotted the valve in seconds but a wall of collectables (junk) blocked our path. After moving a few items, the cable guy climbed the stack of stuff and turned off the flow. WHEW!
After all that, the test line still showed little improvement. The distance from the splitter seemed to great and it degraded the signal. It seemed we where at the end of the line until I asked if he had something to boost the signal. He did but said it would only help the download speed but upon further reflection, that’s all that was needed. He installed the booster and the signal finally fell within specifications.
Just before leaving, the cable guy said he prided himself on being one of the fastest at doing his job. Guess his average just took a big hit.
WOW! That’s how a twenty minute job turns into a three hour fiasco but what an improvement. No more stalling downloads or standard definition Netflix movies.
BTW, I hooked-up my computer to my new Samsung with an HDMI cable yesterday and now can surf the Net in 32 inches of high-def glory along with a much improved audio.